See answers below to all your Questions

What kind of support do Barriers Plus provide?

We offer a 24/7 reactive call out service for any issues that may be encountered with our hire products.

How do I order?

Call us at 1300 001 131 with your requirements to enable us to assist you quickly. You can email hire@barriersplus.com.au with your needs and we will respond within 24 hours. Contact us through our website enquiry form if you prefer.

How much do you charge for delivery?

We include the price of delivery in the cost of our equipment hire.

How do I pay for my order?

We accept the following forms of payments:
– Credit and Debit Cards
– Bank Transfer / BACS payment
– Cheque

Can I collect my order?

Yes – we do offer collection from our warehouse.

Can you send me a Quotation for my requirements?

Certainly, please ask when you speak to our staff about your specific requirements.

Can you send me a Tax Invoice?

We deliver a Tax Invoice to you with the equipment. Please let us know any details of where a copy invoice needs to be sent or emailed.

I am not sure what product I need?

Please contact one of our Customer Service staff. They will be only too happy to help you with equipment selection and ensure you have the right products for your specific application.

Can you provide specific sizes, etc. of your products?

Equipment specifications are listed on our website, but please contact our Customer Service staff for any additional information you may need.

What happens if my equipment is incorrect or damaged upon arrival?

We ensure products are in good condition and issued to meet the exact job requirements, however, if you are unsure of anything please call us immediately on 1300 001 131 for assistance.

What if my job is difficult to reach or has limited access?

Please specify at the time of order any details that will help our efficient delivery and installation of your equipment.

What are your Terms & Conditions of Service?

Please see here. If your questions are not answered in our Terms & Conditions of Service or on this FAQ page, please contact us on  1300 001 131 or email us at hire@barriersplus.com.au